Template — requires legal review before launch. This is a structural starting point, not a compliant policy. It must be reviewed against Federal Decree-Law No. 45 of 2021 (the UAE Personal Data Protection Law) and the TDRA rules on unsolicited electronic communications, and against the actual data flows in your CRM and partner integrations.
What we collect
When you submit the match form we collect the business and contact details you provide, together with the timestamp, IP address, source page and user agent of the submission and the exact consent wording you agreed to. We keep that consent record because it is the evidence that you asked to be contacted.
How we use it
We use your information to assess which payment processing providers are likely to approve your business, and to introduce you to them. We also use it to contact you about your enquiry by phone, SMS, WhatsApp or email, as described in the consent you gave.
Who we share it with
We share your submission with one or more payment processing partners for the purpose of matching you with a provider. This may include MerchantCore Payments, a provider we operate directly. We do not sell your details as a standalone marketing list.
How long we keep it
We retain match requests and their consent records for as long as needed to administer your enquiry and to evidence consent, then delete or anonymise them on a scheduled basis.
Your rights
Under the UAE Personal Data Protection Law you may have the right to access, correct or delete the information we hold about you, to withdraw consent, and to object to processing. Every message we send carries a working opt-out. Contact us to exercise any of these.
Cookies and analytics
This site uses cookies necessary for its operation and, where enabled, analytics cookies to understand how pages are used. Describe your actual analytics and advertising tags here before launch.
Contact
Questions about this policy can be sent to the address on our contact page.